Artwork Packaging & Shipping Methods

Rartz employs a standardized, multi-layered packaging protocol to ensure optimal protection during transit. All works undergo rigorous preparation tailored to their medium and dimensions, adhering to industry conservation standards.

 

Tube Packaging (Canvas Works)
Oversized canvas works are securely rolled and encapsulated within industry-grade kraft tubes with anti-dent reinforcement. This method minimizes transit costs while preventing canvas deformation. Each tube integrates humidity-resistant barriers (e.g., silica gel desiccants) to mitigate environmental fluctuations. Upon delivery, we recommend immediate professional unrolling by a local framer for stretcher-bar mounting. Works on paper must be directly transferred to framers to prevent handling damage.

 

Reinforced Carton Packaging (Stretched/Framed Works)
Smaller stretched or framed items are immobilized in triple-wall corrugated cartons with structural reinforcement. Our process includes:

 

· Corner Protection: Custom-molded foam or rigid angle guards to absorb impact;

· Multi-Layer Cushioning: Inner wrap of acid-free paper or anti-static film, followed by bubble cushioning (bubbles inward), and void-fill with EPS/EPE foam peanuts;

· Surface Isolation: Protective interlayers preventing direct contact between artwork and packaging materials.
Each box undergoes rigorous stability testing to eliminate internal movement during transit.

 

Crate Packaging for Large-Sized Artworks

Large-sized stretched or framed artworks are shipped in custom-engineered wooden crates designed for robust global transportation.
These crates feature reinforced construction to ensure maximum durability and shock absorption during long-distance transit.
Internal packaging materials adhere to rigorous immobilization protocols, securing the artwork firmly in place with tightly sealed closures to prevent movement or environmental damage

 

Delivery Timeline & Process

1. Production Period

· Hand-painted creations require 1-2 weeks for completion after payment verification 

· Artists provide progress updates (photos/videos) for client feedback on color adjustments and revisions

· Shipment occurs only upon final client approval of the artwork 

2. Transit Duration

· Global delivery via DHL/FedEx: 5-7 business days post-dispatch 

· Exact timelines vary by destination and customs processing 

· Confirmation emails contain shipment tracking details 

Logistics Partners

3. Carrier Selection

· Standard artworks: DHL/FedEx/TNT 

· Oversized/fragile pieces: Specialist art logistics firms 

· Carrier assignment based on destination and dimensional weight 

Global Coverage

4. Service Regions

· Worldwide delivery to all operational territories of partnered carriers 

· Solutions provided for remote destinations (e.g., island territories) 

5. Shipping Fees

· All destinations: Freight costs included in artwork pricing 

· Zero additional transit charges regardless of location 

 

Artwork Delivery Guarantees

1. Transit Insurance

· Full-Value Coverage: All shipments include "All-Risk" fine art insurance covering damage, loss, or theft during transit 

· No Deductibles: Zero out-of-pocket costs for claims; replacement or repair initiated within 24 hours of incident report

· Policy Transparency: Certificate of insurance available upon request with declared artwork value 

2. Multi-Piece Shipments

 

3. Delivery Address Flexibility

· Primary Protocol: Strict adherence to order-form billing/shipping addresses 

· Alternative Recipients: Supported with advance written notice (email required) 

· Surprise Deliveries: Custom notification coordination available (e.g., recipient-only tracking alerts) 

 

 4. Import Duty

We guarantee 100% import duty reimbursement when you provide the official customs duty receipt.